Privacy Policy

Effective Date: July 2025

This Privacy Policy describes how Memorial Memories™ ("we", "our", or "us") collects, uses, and protects your information. Memorial Memories™ is a service of BrooksInvest LLC, a Florida limited liability company.

Information We Collect

We collect the following types of information when you interact with our website, order forms, and services:

• Personal Information: Name, email address, and any message or content you provide.
• Submitted Content: Photos, names, or text provided for tribute videos.
• Technical Data: Browser type, IP address, and basic device information (via Typeform or hosting provider analytics).

How We Use Your Information

We use your information solely to provide and improve our services:

• To deliver tribute videos as requested.
• To communicate with you about your order or feedback.
• To improve quality and personalization using AI-based editing tools.

How We Share Your Information

We do not sell or rent your data. We may share it only with:

• Secure third-party AI tools (e.g., Kling AI) for video generation and editing.
• Our cloud storage and email service providers to deliver your video securely.

Your Rights

You may request to access, update, or delete your personal information by contacting us at orders@memorial-memories.org.

Data Retention

We retain submitted content only as long as needed to fulfill the service or upon request. We do not use your content for marketing without explicit permission.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children.

Security

We take reasonable measures to protect your information using secure cloud storage and encryption when possible.

Governing Law

This policy is governed by the laws of the State of Florida, United States.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the service indicates acceptance of the updated policy.

Contact

For questions or requests, contact us at:
Memorial Memories™ / BrooksInvest LLC
Email: orders@memorial-memories.org
Website: https://memorial-memories.org